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Keep up-to-date with our latest news and pharmacy insights.

RedSail Technologies
30th April, 2026

Estimated reading time 4 minutes

How Does Polypharmacy Impact Medical Courier Companies?

As prescription volumes continue to grow across healthcare systems, polypharmacy is becoming increasingly common. While polypharmacy is primarily discussed in clinical settings, its impact extends far beyond patient care. For…

RedSail Technologies
21st April, 2026

Estimated reading time 4 minutes

How Pharmacies Can Address Understaffing and Improve Patient Retention?

Across the pharmacy industry, staffing shortages have become a growing concern. Many pharmacies are struggling to maintain daily operations while continuing to deliver the level of service patients expect. When…

RedSail Technologies
15th April, 2026

Estimated reading time 4 minutes

Could Improved Pharmacy Safeguarding Reduce Risk in Your Delivery Operations?

Prescription delivery has become an increasingly important service across the pharmacy industry. Patients now expect medications to be delivered safely, quickly, and reliably, particularly those managing chronic conditions or facing…

RedSail Technologies
24th March, 2026

Pharmacy Owners

Estimated reading time 4 minutes

Is Prescription Abandonment Harming Your Pharmacy’s Bottom Line?

Prescription abandonment is one of the most overlooked threats to independent pharmacy profitability. While shrinking reimbursements and rising operational costs often dominate the conversation, many pharmacies underestimate how much revenue…

RedSail Technologies
16th March, 2026

Estimated reading time 5 minutes

What Is a Pharmacy Management System (PMS)?

A pharmacy management system (PMS) is the central technology platform that powers modern pharmacy operations. From prescription processing and patient records to billing and reporting, a PMS acts as the…

RedSail Technologies
9th March, 2026

Estimated reading time 4 minutes

Are You Leveraging Delivery Technology to Reduce Prescription Errors?

Prescription accuracy is a cornerstone of pharmacy compliance, but many independent pharmacies still focus primarily on safeguards inside the pharmacy workflow. As prescription delivery programs expand, the risk of errors…

RedSail Technologies
18th February, 2026

Estimated reading time 6 minutes

Why Should Independent Pharmacies Integrate Contactless Signatures into their PMS?

Eddie Buchanan – RxMile Product Manager, RedSail Technologies Independent pharmacies face mounting pressure to offer convenient, compliant, and cost-effective services while maintaining patient trust and operational efficiency. One of the most impactful yet often overlooked innovations that can support these…

RedSail Technologies
11th February, 2026

Estimated reading time 4 minutes

How Can Route Optimization Help Medical Couriers Compete in the Pharmacy Market?

The pharmacy delivery landscape in the United States has changed dramatically over the last few years. Patient expectations continue to rise, pharmacies are under pressure to reduce operating costs, and…

RedSail Technologies
11th November, 2025

Estimated reading time 2 minutes

RxMile Joins RedSail Technologies to Expand Modern Delivery Solutions for Independent Pharmacies

RxMile, a modern prescription delivery management platform for independent pharmacies, today announced it has been acquired by RedSail Technologies. The acquisition marks a significant milestone in RxMile’s mission to make…

RedSail Technologies
9th September, 2025

Estimated reading time 6 minutes

Outcomes Podcast at ThoughtSpot 2025: Kunal Vyas and Heidi Pollock Discuss Certified Integration

RxMile co-founder Kunal Vyas recently joined Heidi Pollock at ThoughtSpot 2025 for the Outcomes podcast series to discuss the benefits of pharmacy delivery software being integrated into independent pharmacies. They…

RedSail Technologies
6th August, 2024

Estimated reading time 3 minutes

RxMile and PioneerRx Strengthen Partnership to Revolutionize Prescription Home Delivery for Independent Pharmacies Nationwide

RxMile and PioneerRx Strengthen Partnership RxMile, a leading provider of cutting-edge prescription home delivery solutions, is proud to announce its deepened integration with PioneerRx, a premier pharmacy management system, reinforcing…

RedSail Technologies
22nd September, 2023

Pharmacy Owners

Estimated reading time 5 minutes

Improve your Independent Pharmacy With these Key Pharmacy Board Certifications

Your independent pharmacy may be operating well. No major hiccups, strong customer numbers and a robust prescription delivery service, all helping you give patients what they deserve all the while…

RedSail Technologies
19th September, 2023

Pharmacy Owners

Estimated reading time 5 minutes

How to Market Your Independent Pharmacy for Free

The world of independent pharmacies is one full of competition. Already dwarfed by the huge corporates with their endless budgets, it can often be tough establishing yourself in the local…

RedSail Technologies
13th September, 2023

Estimated reading time 5 minutes

DSCSA Compliance: Is your Pharmacy Ready for the DSCSA Regulations?

Things can often go from being set in stone to changing quickly in the world of independent pharmacies and with many of us gearing up for the November 27th DSCSA…

RedSail Technologies
21st August, 2023

Pharmacy Owners

Estimated reading time 5 minutes

How Can Over Counter Medication Deliver Customer Retention for Independent Pharmacies

With approximately 20,000 independent pharmacies trading in the USA, you would think that patients would be spoilt for choice regarding the availability of simple products. Unfortunately, this isn't always the…

RedSail Technologies
17th August, 2023

Pharmacy Owners

Estimated reading time 3 minutes

When Should You Consider Opening an Independent Pharmacy?

For many of us in the world of pharmacies, we have often been part of a larger organization that can introduce new businesses to a city or state as and…

RedSail Technologies
25th July, 2023

Pharmacy Owners

Estimated reading time 5 minutes

6 Common Medication Errors Independent Pharmacy Owners Need to Help Their Teams Avoid

The world of healthcare has many stressful elements to it. For those of us in pharmacies, we are often the final point of healthcare contact for many people tackling a…

RedSail Technologies
25th July, 2023

Pharmacy Owners

Estimated reading time 8 minutes

How to Start an Independent Pharmacy

Setting up any business is a challenge and in the field of medicine it can be especially hard, but healthcare is futureproof. It will always be needed, and should you…

RedSail Technologies
29th June, 2023

Estimated reading time 4 minutes

Time-Critical Logistics for Pharmacy Delivery

Today, almost everything is on demand and needed quicker than ever before. We stream millions of TV shows, we order products that can turn up on the same day and…

RedSail Technologies
28th June, 2023

Estimated reading time 5 minutes

Is Access to Counterfeit Drugs on the Rise in the USA?

The accessibility to counterfeit drugs has steadily increased over the past few years; unfortunately, the USA has been home to a lot of it. With illicit businesses seeing a way…

RedSail Technologies
20th June, 2023

Pharmacy Owners

Estimated reading time 2 minutes

Insurance Reserves vs Digital Pharmacy Startup Fundraising

In the vibrant world of startups, it's common to witness a flurry of funding rounds. Digital pharmacy startups, in particular, have shown impressive growth, attracting vast amounts of capital and…

RedSail Technologies
19th June, 2023

Estimated reading time 14 minutes

How to Start a Medical Courier Service

A Pharmaceutical Logistics Owner Shares His Knowledge When we started RxMile we weren’t just looking at a business that we hoped would bring success. We were also looking at a…

RedSail Technologies
17th May, 2023

Estimated reading time 4 minutes

Why Route Optimization Matters for Pharmacy Delivery Services

It may seem obvious that optimizing routes for your pharmacy delivery service is a worthwhile asset to your business, but many independent pharmacies or pharmacy courier networks fall at the…

RedSail Technologies
17th May, 2023

Estimated reading time 4 minutes

Delivering Peace of Mind: Why Proof of Delivery Matters in Prescription Medication

Ever since it has been possible to have medication delivered by courier or by mail, there have been countless questions about the safety of such practices. Unfortunately, in many cases,…

RedSail Technologies
2nd May, 2023

Pharmacy Owners

Estimated reading time 10 minutes

How to Start a Pharmacy Delivery Service

Covid-19 flipped the world into a whole set of unknowns and led to many changes in the way we complete certain tasks. Where in the past we may have visited…

RedSail Technologies
17th April, 2023

Estimated reading time 5 minutes

The Future of Pharmacy Courier Services: An Insight into Trends and Innovations in the USA Pharma Industry

The USA has always been among the leading beacons in pharmaceutical innovation. Whether it be with the creation of groundbreaking medications, or the innovation of revolutionary processes and procedures, the…

RedSail Technologies
29th March, 2023

Estimated reading time 3 minutes

Bridging the Healthcare Gap: Combining Telehealth and Pharmacy Delivery

The increase of Telehealth popularity in America grew substantially during the global pandemic and has remained in demand even as COVID slowly disappears. One of the biggest problems raised about…

RedSail Technologies
22nd March, 2023

Estimated reading time 3 minutes

Exploring the E-Pharmacy Market: Trends, Challenges, and Opportunities

As the North American E-Pharmacy market is set to grow by a massive 16.7% by 2027 it is clear to see that there is a growing demand for everything it…

RedSail Technologies
21st February, 2023

Estimated reading time 2 minutes

Last-Mile Pharmacy Logistics Explained

The supply chain that deals with getting patients their medications is vital to the healthcare system and must run smoothly to ensure that patients are able to rely on the…

RedSail Technologies
14th February, 2023

Pharmacy Owners

Estimated reading time 2 minutes

Steps to Optimise a Scattered Pharmacy Supply Chain

Pharmacies are a vital puzzle piece in the healthcare system, providing patients with access to the medications they need when they need them. To do this, pharmacies must have an…

RedSail Technologies
24th January, 2023

Pharmacy Owners

Estimated reading time 3 minutes

How to Embed Reputation Management Strategies for Your Pharmacy

Reputation management is an essential aspect of any business, and independent pharmacies are no exception. In today's digital age, customers are more likely to turn to online reviews and social…

RedSail Technologies
17th January, 2023

Pharmacy Owners

Estimated reading time 3 minutes

Navigating the Challenges for Independent Pharmacies & Overcoming Pain Points

Independent pharmacies have been a vital part of the healthcare industry for many years, providing personalized service and a sense of community to their patients. However, as the industry continues…

RedSail Technologies
18th December, 2022

Pharmacy Owners

Estimated reading time 2 minutes

What Are Pharmacy Group Purchasing Organizations (GPO)?

Are you running a pharmacy and want to find ways to maximize your earning potential? If so, Group Purchasing Organizations (GPO) may be a perfect way forward. We’ve shared everything…

RedSail Technologies
18th December, 2022

Pharmacy Owners

Estimated reading time 2 minutes

What Role Does a Management Services Organization (MSO) Play in Pharmacies?

Keeping pharmacies well organized and running efficiently is a key objective, especially with the increased demand for healthcare support in the US. A management services organization, or MSO, is designed…

RedSail Technologies
1st December, 2022

Pharmacy Owners

Estimated reading time 2 minutes

What Is A Pharmacy Services Administrative Organization (PSAO)?

Although many people think that all independent community pharmacies stand alone as individual proprietorships, in fact, that isn’t always the case. Most community pharmacies actually form part of a PSAO…

RedSail Technologies
1st December, 2022

Pharmacy Owners

Estimated reading time 2 minutes

What Is An HMO In A Pharmacy?

The abbreviation “HMO” means Health Maintenance Organization. Health Maintenance Organizations have a network of hospitals, doctors, and healthcare providers of their own who have made an agreement to accept payments…

RedSail Technologies
4th November, 2022

Pharmacy Owners

Estimated reading time 3 minutes

What Are Independent Specialty Pharmacies?

A regular pharmacy is usually concerned with offering a wide range of medications for common ailments such as if you are suffering from a headache, a rash that needs cream,…

RedSail Technologies
4th November, 2022

Estimated reading time 3 minutes

Looking Ahead To National Pharmacy Technician Day 2023

National Pharmacy Technician Day is an annual holiday that has taken place every third Tuesday in the month of October since it was first created in 2015. In 2023, this…

RedSail Technologies
19th October, 2022

Estimated reading time 4 minutes

What is RX Medication Synchronization?

At RxMile, we fully understand the difficulties faced by pharmacies daily. Medications not being picked up, a common gripe among many pharmacy owners, is one of the most significant expenses…

RedSail Technologies
19th October, 2022

Estimated reading time 4 minutes

How to Prepare for Comprehensive Medication Reviews (CMR)

A comprehensive medication review, or CMR, is an integral part of the relationship and service provided by your local pharmacy. Without regular CMRs, both patients and pharmacies can remain uneducated…

RedSail Technologies
9th September, 2022

Estimated reading time 5 minutes

How do Independent Pharmacies Increase the Sense of Community

Everywhere you look these days, a chain brand fills your city or town offering its services. You'll often see more than one of the same brand within just a few…

RedSail Technologies
9th September, 2022

Estimated reading time 5 minutes

Why Price Transparency is Important in Medicine

When you buy a house, a car, or a vacation, treat yourself to a meal out, a new pair of shoes, or a ticket to a concert, you expect to…

RedSail Technologies
20th July, 2022

Estimated reading time 4 minutes

The Pharmacy Chain Violations You Need to Know About

In the USA, we are blessed with various companies able to provide us with our medication, whether through mail order or in a pharmacy. We can be prescribed medication, and…

RedSail Technologies
20th July, 2022

Estimated reading time 5 minutes

How Safe Are Drugs by Mail?

Millions of American citizens these days receive their drugs by mail. It has proven to be a great assistance to those with mobility issues, mental ill health and those who…

RedSail Technologies
22nd June, 2022

Estimated reading time 35 minutes

The Business of Pharmacy Podcast: Delivering Prescriptions

Our CEO Kunal Vyas was recently a guest on the industry expert podcast, “The business of pharmacy.” Hosted by Mike Koelzer, they delved into the world of pharmacy delivery services.…

RedSail Technologies
21st June, 2022

Estimated reading time 4 minutes

FTC Inquiry Hopes to Give Boost to Independent Pharmacies

Two weeks ago, the FTC announced that it would be launching an inquiry into the controversial prescription drug middleman industry. Commonly known as a PBM, Pharmacy Benefit Managers are to…

RedSail Technologies
23rd May, 2022

Estimated reading time 5 minutes

808 Podcast: How can independent pharmacies compete with chains?

Kunal Vyas the CEO of RxMile discusses with Bob Clark from 808 Podcast #314 Read the transcript Bob Clark: Hello everyone and welcome to another episode of the 808 Podcast.…

RedSail Technologies
19th May, 2022

Estimated reading time 2 minutes

Leverage your last mile – Is Mark Cuban a partner for the independent pharmacy?

Why would a patient pay $8 for same-day delivery through a digital pharmacy startup? There is no other business model that provides free same-day home delivery other than independent pharmacies.…

RedSail Technologies
13th May, 2022

Pharmacy Owners

Estimated reading time 3 minutes

What are Direct and Indirect Remuneration (DIR) Fees?

DIR, or direct and indirect remuneration fees, is a term used to refer to the compensation that Medicare Part D sponsors or PBMs (Pharmacy Benefit Managers) receive after the point…

RedSail Technologies
13th May, 2022

Estimated reading time 3 minutes

The Importance of Independent Pharmacies Optimizing Their Digital Footprint

Suppose there's one thing that has become increasingly apparent in recent years. In that case, independent pharmacies need to have a clear online presence to stand out from the crowd…

RedSail Technologies
31st March, 2022

Estimated reading time 3 minutes

The 5 Best Pharmacy Movie Scenes On Netflix

Although pharmacies and pharmacists may not immediately spring to mind when thinking of exciting topics for TV series or movies, in fact, some great scenes in movie history have featured…

RedSail Technologies
31st March, 2022

Estimated reading time 3 minutes

The History Of Independent Pharmacies

Over a century ago, the local drugstore or apothecary had a vital part to play in community life. Many of them didn’t just sell medications and healthcare essentials, but also…

RedSail Technologies
28th February, 2022

Pharmacy Owners

Estimated reading time 3 minutes

New Challenges Faced By Independent Pharmacies

Healthcare is increasingly going digital, and with this development, independent pharmacies are having to find a new way of operating. Of course, this is not going to be good news…

RedSail Technologies
28th February, 2022

Pharmacy Owners

Estimated reading time 4 minutes

The Importance Of Transformation And Change For Pharmacy Owners

The pharmacy and healthcare markets are changing rapidly as healthcare trends and customer demands are adjusting and adapting to new technology and developments. Pharmacy owners must embrace the process of…

RedSail Technologies
28th February, 2022

Estimated reading time 3 minutes

How Can Independent Pharmacies Scale Growth Post Pandemic?

The COVID-19 pandemic has wreaked havoc on all elements of society, and the pharmacy sector has certainly not been exempt from the disruption. Indeed, the entire healthcare industry has been…